All of our repairs are set at a flat rate. Our repair capabilities are expanding every day! If you have an item you would like us to repair, just send it in. RSW Technologies quotes all of the repairs that come in FREE OF CHARGE. You will receive a quote detailing the cost. You then have the choice of letting us repair the item, or sending the unit back to you with no checkout or quoting fee attached, only shipping charges apply. If you choose to accept the quote, you must sign the form and allocate shipping insurance (if wanted) and give us a P.O. number. (subject to change without notice)
Your Repair Options: 24 - 48 hour rush. This service is available for a surcharge of 100% of the list price up to a maximum of $400.00. . Please also state "RUSH" on your packing list, or purchase order. All "Rush" orders are shipped back to you Next Day Air automatically, if this service isn't needed, please state so on your P.O. (If Saturday delivery is required, please state that on your paperwork.)
Standard Delivery. The standard turnaround time is 10-14 business days (subject to the product's parts and availability). We will exert every effort to meet or beat the estimated ship date. If your repair is not going to meet its ship date you will be notified by your sales representative and informed as to why there has been a hold up.
Checkout Charge.If an item for repair is found to operate within the manufacturers specifications, you will be notified by your sales representative to further discuss the repair with you. We have found that sometimes a repair item will only fail under certain circumstances that can be described by one of your personnel. If a problem can't be found with your repair after a discussion with our salesperson, the unit will be returned with only a checkout charge of 50% of the original repair cost.
We know the industrial plastics manufacturing industry. When you need retrofits, rebuilds, new or refurbished products, RSW Technologies has the solution.
RSW Technologies has served the plastics industry for over 30 years. Give us the opportunity to help you.